PRIVACY POLICY

WAKKANUPURI (hereinafter referred to as "Our Hotel") has established the following personal information protection policy. We will promote the protection of personal information by establishing a system for protecting personal information and ensuring that all employees are aware of the importance of protecting personal information and their efforts.

※The personal information mentioned here refers to the information in the email received from the inquiry form.

Management of personal information

In order to prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information, we will take necessary measures such as maintaining a security system, developing a management system, and thorough employee education, and implement safety measures to strictly manage personal information.

Purpose of use of personal information

Personal information received from customers will be used only for the purpose of sending e-mails and other materials as a means of contacting customers, providing business information, and answering questions from customers.

Prohibition of disclosure and provision of personal information to third parties

Our Hotel shall appropriately manage personal information received from customers and shall not disclose personal information to any third party except in the following cases.

  • When the customer has given consent.
  • In the event that Our Hotel discloses personal information to a company to which it outsources operations in order to provide services requested by the customer.
  • When it is necessary to disclose the information based on the law.

Safety measures for personal information

We take all possible measures for security to ensure the accuracy and safety of personal information.

Inquiry by the customer

If a customer wishes to inquire about, correct, or delete his or her personal information, we will respond to the request after confirming the customer's identity.

Compliance and review of laws and regulations

Our Hotel will comply with Japanese laws and regulations and other norms applicable to personal information in its possession. We will review the contents of this policy from time to time and make efforts to improve it.

Contact for Inquiries

If you have any questions regarding our handling of personal information, please contact the following.

  • WAKKANUPURI
  • 6-8 Sawanchisappu, Teshikaga Town,Kawakami District, Hokkaido 088-3464
  • TEL +81-15-486-7271
  • FAX +81-15-486-7291